We are not neutral
Earlier this week, I received a link (from Peter Tittenberger) to a CBC series titled Spin, the spinners and the spun. The audio series (about 6 hours in total) chronicles the rise of public relations in media. What we now see as commonplace - press releases, sound bites - was initially distrusted by media (which at that point was basically the newspaper industry). The press kept its distance from public relations of business, politics, and others with a particular message. The press was, essentially, a neutral player in public discourse, playing a role of informing the public of notable events.
Toward the end of the 19th century, Ivy Lee pioneered the perception of press releases as news. Edward Bernays was not far behind Lee, though he quickly moved beyond seeing public relations as a means to provide the press with news, and instead sought to manipulate and influence others through the medium. Bernays notion of engineering consent was an elaborate foray into directing the actions of others (crowd psychology) to his intended aims. Consider his "torches of freedom" campaign on behalf of American Tobacco to encourage women to smoke. The deliberate shaping of public opinion was central in Bernays' interactions with the press. Bernays' and Lee's principles formed the basis for how corporations and politicians view media - as a megaphone for presenting their message.
The press and news industry began a somewhat tortured relationship with politicians, corporations, and special interest groups. For someone with a message, "the news" was a vehicle for entering the minds of citizens. Carefully crafted press releases and media "talking points" for politicians have infiltrated the press to the point where authentic voices are obscured with hidden marketing messages.
Why this discussion on this blog? I've followed criticism leveled at blogs, wikis, "wisdom of the crowds", and other views of "the masses". Generally, the tone is one that the activities of the many fails to meet the quality of the experts or the few. This may well be the case in some situations, but certainly not all. Even more important, especially when applied to news media like radio, TV, magazines, and newspapers, is the lack of neutrality. While an expert reporter may provide important investigative coverage, she is not the norm. Have a look at the Center for Media and Democracy's report on Still not the News, covering how media outlets use press releases provided by corporations/government. These releases are sometimes reproduced in their entirety without any acknowledgment that they are actually advertisements. Pharmaceutical companies do this frequently...and in one instance, different news programs simply narrated (word for word) over the press release provided by the company. The fault here is not with the companies. It's with the news agencies that fail to acknowledge the lack of neutrality of the sources and with the public that esteems them too highly.
If amateurs lack the ability of experts, then it's important to acknowledge that the experts in different media are not neutral. They are often mouth pieces for the PR spin of others. While the authenticity of citizen journalism is being questioned, we should be questioning the lack of disclosure by traditional channels. As this wiki article states: "Citizen Journalism is slowly being looked upon as a form of rightful democratic ways of giving honest news, articles, etc, directly by citizens of the world from anywhere."
Our distraction with addressing the concerns of critics has been misplaced. For example, wikipedia is challenged as being inaccurate (though an "expert-led investigation" by Nature suggests inaccuracies between Wikipedia and Britannica are not that significant). Wikipedia, however, says more about information access than it does about authority. Similarly, citizen journalism says more about openness and transparency than it does about professionalism. There is room enough for both expert and amateur, Wikipedia and Britannica, bloggers and reporters.
Where does this leave us in relation to education? We are not as far down the road of change in education as news, PR, and other media. But we are seeing some distinctions emerging. The read/write web threatens a significant change in how we interact with information and each other. Mobile devices allow students to ignore the restrictions of network administrators. As educators, we still have a stronghold on accreditation. But what happens if accreditation is no longer the requirement of learners? What happens if the capacity to perform a task (such as programming with Ruby on Rails) is more about reputation within a field than a piece of paper provided by an institution. (I should lament, however, that I have issues with the utilitarian focus of learning - i.e. learning only for a career or a job. Learning has deeper elements to it that simply work-based - it prepares us for citizenship, for life...and, I think, provides a sense of enjoyment not unlike eating exquisite food).
Much like Britannica fails to see the draw of information access, or newspapers fail to see the draw of authentic voices, I'm concerned that educators are not seeing the draw of learning and personal control. When an industry provides its audience/customer with a service or product no longer desired, it risks obsolescence. Obviously educational institutions are far from collapsing, though some, like Graham Atwell, question whether it is the beginning of the end of industrial schooling (overlooked in the discussion is the partnership with Microsoft - close public schools open corporate schools). But all of our philosophies and high ideals bear little weight when the industry we serve has shifted.
I've been thinking about the role of universities in society - I don't think we should treat the so-called web 2.0 as something to which we must automatically move simply because students are adopting these tools. The tools need to make sense in the context of education. Education, after all, does not play only a reactionary role in society, but also a role of transformation. Yet in our emphasis on the "how" of education, we have lost sight (as Postman states) on the "why" of education. I think many students have a different version of "why" than most educators. This is the heart of our challenge (opportunity). It's not about finding better tools and approaches to teaching. It's about why we do it at all. Ask the news industry what happens when your audience has a different "why" than you do...
Recent Comments
Pat Parslow on On distinctions between "change" and "becoming": For me, be
George Siemens on On distinctions between "change" and "becoming": Hi David -
David Warlick on On distinctions between "change" and "becoming": OK! I don
Pat Parslow on What does success look like?: My comment
Ken Carroll on What does success look like?: I guess I'
Laurie Burdon on Networks, Ecologies, and Curatorial Teaching: Hi George,
Leigh on Networks, Ecologies, and Curatorial Teaching: http://lea
eve on Future hope against today's reality: This thoug
eve on Designing ecosystems versus designing learning: Ask young